Shipping and Return Policy

Fast & Reliable Delivery Across the UK

At Efor Biotech UK, we strive to get our living technology to your doorstep as quickly as possible.

  • Standard Delivery: 2–3 business days (£3.99, or FREE on orders over £40).
  • Express Delivery: Next business day (orders placed before 1 pm) – £5.99.
  • Packaging: We use eco-friendly, recyclable protective packaging to ensure your bio-active products arrive in perfect condition.

Our “Peace of Mind” Return Policy

We are confident in the performance of our probiotic solutions. However, if you are not entirely satisfied, we are here to help.

  • 30-Day Returns: You have 30 days from the date of receipt to return an item.
  • Conditions: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
  • Easy Returns Process: Simply email our support team at support@eforbiotech.co.uk with your order number. We will provide a pre-paid return label (the cost of which may be deducted from your refund unless the item is faulty).
  • Faulty or Damaged Items: If your product arrives damaged during transit, please contact us within 48 hours for a free replacement.